Apply for pre-approval for medical services outside Nova Scotia: Health Card
Healthcare providers who need to refer a patient for medical services outside of Nova Scotia can apply for pre-approval.
Pre-approval is required for a Nova Scotia resident referred for medical services outside of Nova Scotia if they want to be considered for coverage under the Nova Scotia Health Insurance Program and financial assistance for travel and accommodation. Without pre-approval, the patient is responsible for all costs for travel, accommodation and services not covered by the Nova Scotia Health Insurance Program.
Pre-approval means written approval (from the MSI Medical Consultant) for specific medically necessary inpatient, outpatient or professional services (including virtual care) and facility where the approved services will be received outside Nova Scotia. The pre-approval also includes an expiry date. If additional services are required or the expiry date needs to be extended, the referring healthcare provider needs to reapply for pre-approval.
Pre-approval doesn’t mean that the receiving healthcare provider will perform the referred medical services. The receiving healthcare provider determines if the referred medical services are performed based on clinical assessment and when the services can be scheduled.
If the pre-approval is approved, the MSI Medical Consultant sends the patient a pre-approval letter to confirm they’re eligible for coverage and financial assistance for travel and accommodation. The referring healthcare provider, receiving healthcare provider and the Department of Health and Wellness also receive the letter.
The services requested must not be available in Nova Scotia for within Canada referrals and must not be available within Canada for outside of Canada referrals.
Pre-approval is considered only as a last resort when all other treatment options are exhausted and medically necessary services are not available in Nova Scotia for within Canada referrals or within Canada for outside of Canada referrals.
Pre-approval isn’t required for medical services outside of Nova Scotia if the services are reciprocally billed to Nova Scotia or the patient pays for the services and doesn’t want to be considered for coverage by the Nova Scotia Health Insurance Program or Out of Province Travel and Accommodation Cost Assistance Program.
Appeals
If you don’t agree with a decision that MSI or Department of Health and Wellness makes for your patient, you can submit an appeal request in writing.
Eligibility
Healthcare providers who need to refer a patient for medical services outside of Nova Scotia can apply for pre-approval.
An appropriate healthcare provider (Nova Scotia physician who treats the patient and has a relevant specialty for the referred medical services) needs to complete the referral. They need to apply for pre-approval on the patient’s behalf to the Nova Scotia Health Insurance Program. The patient can’t apply or refer themselves.
The Nova Scotia Health Insurance Program doesn’t coordinate patient care. All referrals must be initiated by the referring healthcare provider based on clinical judgment.
Out of province within Canada referral requirements
Out of province within Canada referrals need to include:
- description of the patient’s relevant medical history and medical evidence supporting the requested service
- description of the requested health service and the anticipated clinical benefit
- contact information for the treating physician and facility outside Nova Scotia
- documentation of reputable clinical trials beyond Phase III published in peer reviewed medical literature for new or emerging services
- information on available services within Nova Scotia and reasons the services are not clinically adequate for the patient’s needs
- description of the patient follow-up requirements (including identification of the local provider responsible for ongoing care or confirmation that the referring physician assumes responsibility for follow up care within the province)
- written recommendation supporting the referral and confirmation the service is medically necessary and not provided solely at the patient’s request
- written confirmation of the medical requirement for a travel companion if needed for persons 19 and older (residents 18 or younger are automatically approved to be accompanied by 1 travel companion)
Out of country referral requirements
Out of country referrals need to include:
- description of the patient’s relevant medical history and medical evidence supporting the requested service
- description of the requested health service and the anticipated clinical benefit
- contact information for the treating physician and facility outside Canada
- documentation of reputable clinical trials beyond Phase III published in peer reviewed medical literature for new or emerging services
- information on available Canadian services and reasons the services are not clinically adequate for the patient’s needs
- description of follow up requirements (including identification of the local provider responsible for ongoing care or confirmation that the referring physician assumes responsibility for follow up care within the province)
- written recommendation supporting the referral, confirming the service is medically necessary and not solely at the patient’s request
- written confirmation of the medical requirement for a travel companion, if needed for persons 19 and older (residents 18 or younger are automatically approved to be accompanied by 1 travel companion)
Additional requirements for gender affirming surgery referrals
Gender affirming referrals need to complete the Gender Affirming Surgery Application Form (PDF) and meet criteria outlined in the form. You should also review the Gender Affirming Care Policy (PDF).
How to apply
- Prepare a referral package (including all required supporting documents).
- Send your completed referral package by mail or fax.
How long it takes
It should take 4 weeks for the MSI Medical Consultant to review your application and let you know if your application is approved. If your application is approved, the MSI Medical Consultant sends you a pre-approval letter (your patient, receiving healthcare provider and the Department of Health and Wellness also receive the letter). It can take longer if more information is needed or if your application is incomplete.
Cost
There is no cost to apply for pre-approval.
Related information
- Gender affirming care
- Health Card: brochure
- Healthcare coverage if you move away from Nova Scotia: Health Card
- Healthcare coverage outside Canada: Health Card
- Healthcare coverage within Canada: Health Card
- Healthcare services covered by your Health Card
- Out of province travel and accommodation cost assistance
- Pre-approval for medical services outside Nova Scotia: Health Card
- Temporary absence from Nova Scotia: Health Card